True North 

Key Tools and Features:

Root Cause Analysis (RCA):

Problem Logging & Tracking: Easily log new problems, track their status (Logged, Assessing, Finding Cause, Solved), and assign ownership.

Guided RCA Workflows: Utilize structured processes like 5-Whys or Fishbone diagrams directly within the app to identify verified root causes.

Evidence Collection: Capture photos, notes, and other evidence on the shop floor using mobile-friendly interfaces.

Action Planning & Implementation: Develop, assign, and track corrective and preventive actions (CAPA) linked directly to root causes.

Verification & Knowledge Capture: Verify solutions effectively, document lessons learned, and generate comprehensive RCA reports.

5S Management System:

Phased Implementation: A structured, educational approach guides teams through each of the five S's (Sort, Set in Order, Shine, Standardize, Sustain) as distinct project phases.

Interactive Red Tag Register: Seamlessly log red-tagged items with details and photos directly within the app, centralizing the Sort phase.

Activity Tracking & Evidence: Manage specific tasks for each 5S phase, track progress, and upload "Before" and "After" photos for visual verification.

Auditing & Sustainability: Tools to conduct audits, assess progress, and establish routines to sustain 5S gains.

Gemba Walks:

Planned Observations: Schedule and conduct Gemba walks to observe actual work processes.

On-the-Go Observation Capture: Quickly log observations with detailed notes, categorized types (Safety, Quality, Waste, etc.), and photo evidence directly from a mobile device.

Action Escalation: Easily trigger Immediate Corrective Actions (ICAs), new RCAs, or Continuous Improvement Projects directly from Gemba observations.

Continuous Improvement (CI) Projects:

Project Chartering: Propose and charter new CI/Kaizen projects with clear goals, problem statements, scope, and estimated savings.

Team Collaboration: Define project champions, assign team members, and track progress.

Centralized Dashboards & Analytics:

Command Center: Get a high-level overview of all CI activities, including open RCAs, overdue actions, and active projects.

Personalized Dashboards: View your assigned problems and actions at a glance.

Performance Analytics: Visualize trends in problem types, machine issues, and RCA effectiveness.

Master Data Management:

Standardized Data: Maintain consistent records for machines, equipment, and taxonomy tags (e.g., failure modes, process types).

TrueNorth empowers your team to move beyond reactive problem-solving to proactive, sustainable operational excellence, all within a single, intuitive platform.